Technology Solutions is committed to bring digital transformation to Illinois State University. By improving process and providing the technological infrastructure and services to help students, faculty, staff and everyone else in the Redbird community succeed.
The department goals laid out in Tech Solutions' Strategic Plan are informed by and directly support Educate, Connect, Elevate: Illinois State University's Strategic Plan. By building a strong team of professionals, these goals will be reached and the campus experience will improve for everyone.
The APPS team develops, administers, and delivers quality application services to the University. They work on enterprise and business applications, such as PeopleSoft, ReggieNet, and others.
BAC supports all the groups in Technology Solutions. They assist in several personnel and administrative areas such as financial and contract management, procurement, facilities coordination, and vendor relations.
When you have a problem with technology, Client Services is here to help. This group provides computing support to the entire campus community. They diagnose and resolve information technology-related issues, including problems with network connectivity and ULID accounts.
EDA provides a strong business intelligence environment that helps the University make informed and strategic decisions. This groups manages the the Institutional Data Warehouse and provides data access and training.
ISO protects our technology from cyber threats. Thanks to this team, the University has a safe computing environment.
ION manages the physical server, virtualization, and storage infrastructure for the University along with offering communication and collaboration support in areas such as email, shared stgorage, and SharePoint. Addtionally, ION provides networking infrastructure and delivers audio and video communication capabilties to campus.
Using business analysis, process improvement, project and portfolio management methodologies, ODTPI staff partner with and work alongside our business partners to successfully achieve their goals, meeting University strategic goals, improving organizational processes, and ensuring successful delivery of project objectives.
The WEB team collaborates with all facets of the University. WEB ensures Illinois State's online presence is a positive and intuitive experience for all users. They also set usability and branding standards for websites and web applications within the University.