Technology Solutions champions digital transformation through operational excellence and innovation to provide the technological infrastructure and services that are integral to the success of the students, faculty, staff and alumni of Illinois State University.
Technology Solutions will be a leader of innovation and recognized for providing high-quality, highly available services that add value to the Illinois State University community and beyond by:
Technology Solutions goals for Fiscal Years 2018 & 2019 are informed by and designed to support Illinois State University’s strategic plan Educate, Connect, Elevate: Illinois State – 2018-2023. Each of the four core directions of the Technology Solutions strategic plan can be tied to the directions, objectives, and actions found therein.
Educate, Connect, Elevate: Illinois State is a plan based on seven core values: Learning & Scholarship, Individualized Attention, Diversity and Inclusion, Respect, Civic Engagement, Collaboration, Integrity. The four core directions outlined in the plan are:
In the words of president Larry Dietz, this plan will “serve as a guide for divisions, units, and offices in planning and resource allocation decisions, and its success depends on the collective work of the University community.”
With the guidance provided by Educate, Connect, Elevate: Illinois State, Technology Solutions focused inward to determine how best to align our processes to the campus direction, and renew focus on operations and innovation while meeting the day-to-day needs of our campus partners.
The six guiding principles of the Technology Solutions Strategic Plan are:
With each of these directions in mind, the goals below will drive the strategic and operational work of Technology Solutions in FY18. Each item is listed with the responsible department at the end.